Classified Staff Development

The Classified Staff Development unit of the Human Resources Division provides training and staff development for Classified Managers and Supervisors, San Bernardino Public Employees Association's (SBPEA) Classified employees and Confidential employees. We also offer training to external districts and clients. We cover a variety of topics which are listed below. These workshops may enhance job performances, increase employee motivation, increase efficiencies in job performance, and raise the level of client/district satisfaction of SBCSS's services.

Here is a link to our workshop descriptions.

Download the flyer.

Download the workshop calendar for October 2011 - June 2012

Business Writing & Grammar That Works

We all know what good writing is. It is the novel we can't put down, the poem we never forgot, and/or the speech that changes the way we look at the world. Good writing is the memo that gets action, the letter that says what a phone call can't. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. This workshop provides the opportunity for participants to have a better grasp of the basics of writing--that is, better appreciate the grammar, spelling, punctuation and sentence structure required for writing correctly.

Download the flyer.

Conflict Resolution-Dealing with Difficult People

Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cannot deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.

Download the flyer.

Dealing with Change

Change is inevitable. Why is it that some change is so difficult to take? Why do some people appear to cope well with change and others do not? When change is happening, How do I adjust to it? Participants in this workshop will be given to tools to accept that there are no normal or abnormal ways of reacting to change; see change as an essential element that is positive; identify the stages of change we go through; recognize that adapting to change is all about attitude; and develop strategies for dealing with and accepting changes in the workplace.

Download the flyer.

Enhancing Your Time Management Skills

Time is money, the old adage goes, and lots of it gets lost in disorganization and disruption. Get a grip on your office space, organize your work flow, learn how to use you planner effectively, say ënoí without guilt, and delegate some of your work to other people. This workshop helps you organize and prioritize for greater work efficiency. The workshop is full ideas for organizing your work area and your paperwork and working on the ìrightî things.

Download the flyer.

Essential Skills for Support Staff

This workshop is designed for those who work in support positions, to help them improve everyday performances in an office environment. You will learn techniques for time management, have the opportunity to develop strategies for acting more assertively, and build better relationships with those around you and with the person to whom you report.

Download the flyer.

The Minute Taker's Workshop

No matter who you are or what you do, whether at work or in the community, you are involved in meetings. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. This one-day workshop helps minute-takers understand their role and the best technique for producing minutes that include all essential information needed.

Download the flyer.

SpeakEasy, Conquering Your Fear of Speaking in Public

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? If so, this workshop is for you! It's aimed at anyone who wants to improve their speaking skills.

Download the flyer.

Workplace Ethics

What exactly constitute an ethical decision? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. In this workshop participants will be able to define workplace ethics; identify how ethics affect teamwork, productivity, and the public image; and, look at steps for making ethical decisions.

Download the flyer.

For additional information, please contact: Ms. Nancy Johnson by e-mail or by calling (909) 386-2423