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TrustLine

"A Child Care Provider Registry"

Trustline was created by the California Legislature to offer parents, employment agencies, Child Care Resource and Referral Programs, and child care providers access to a background check conducted by the California Child Abuse Central Index. The TrustLine Registry is maintained by the California Department of Justice and may be checked through the California Child Care Resource and Referral Network (800) 822-8490.

The TrustLine Registry is made up of child care providers who have submitted an application and their fingerprints to the California Department of Justice's TrustLine clearance process. Individuals listed on TrustLine do not have 1) disqualifying criminal convictions listed on the California Criminal History System and 2) do not have disqualifying reports of child abuse listed on the California Child Abuse Central Index. All reports of child abuse found in the Index will be confirmed with local contributing Child Protective Agencies before they are used to evaluate a TrustLine applicant.

Trustline is for parents and in-home and license-exempt child care providers. An in-home child care provider provides care in the child's home (i.e. babysitters & nannies). A license-exempt child care provider is an individual who provides child care in his or her own home and is not required to be licensed by the California Department of Social Services.

TrustLine Benefits Parents

When selecting a child care provider, it is recommended that parents 1) interview carefully, 2) Check references, 3) Evaluate the providers character using their own good judgment. The TrustLine Registry gives parents one more tool to use when it comes time to choose a child care provider.

Parents can call (800) 822-8490 between the hours of 9:00 a.m. and 5:00 p.m. Monday through Friday to find out if the child care provider he/she is considering has registered with TrustLine. If the individual has not yet registered with TrustLine, information on how a provider can apply to TrustLine will be provided.

TrustLine Benefits Providers

By being listed on the TrustLine Registry you offer added reassurance and demonstrate to parents that you are serious about your profession as a child care provider.

To become listed on the TrustLine Registry, you must 1) complete the attached application, 2) obtain one set of your fingerprints. The completed application and fingerprints will be sent to the Department of Justice in Sacramento. In order to qualify for the subsidized application to TrustLine, you must be an in-home or license-exempt child care provider eligible to receive payment through the Alternative Payment Program, the Child Care and Development Block Grant or the CalWORKs Child Care Program.

If no disqualifying criminal convictions are found on the California Criminal History System, and no disqualifying reports of child abuse are found on the California Child Abuse Central Index, your name will be placed on the TrustLine Registry. All reports of child abuse found in the Index will be confirmed with local contributing Child Protective Agencies before they are used to evaluate a TrustLine applicant.

If you are not listed on the TrustLine Registry because of a disqualifying conviction or child abuse record, the Department of Justice offers an appeal process to allow you to demonstrate your good character. If the appeal is decided in your favor, you will be placed on the TrustLine Registry.


Stacy Iverson
Interim Director

For additional information, please contact: Michelle Masner by e-mail or by calling (909) 890-0018

Last Updated:2012-04-11 08:52:03
Resources

Forms you can download. These forms require Adobe Acrobat Reader be installed on your computer, it is available free from Adobe's website.


San Bernardino County Superintendent of Schools • 601 North E Street • San Bernardino, California 92415-0020 • Phone: (909) 888-3228
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